You know it is leaking. You do not know where from. That is the entire job: find the actual source, then stop it.
When there is a known leak, an installer will attend and conduct a thorough inspection to identify the source of the leak — not a guess, and not a sales call.
In most cases a permanent repair is performed immediately, on that first visit. In some cases we have to match your shingles or siding and go and pick the material up, which is charged separately.
We never do more work than what you asked for and have authorized.
Ask for the number when you call — you get it before anyone gets on the roof, and plus GST is the only thing added to it.
A stain on a bedroom ceiling is almost never directly under the hole. Water runs along sheathing, down rafters and across the top plate before it finds somewhere to drip. That is why the call starts with a thorough inspection to identify the source of the leak, and not with a tarp thrown at the nearest wet patch.
Once the source is found, in most cases a permanent repair is performed immediately. Where your shingles or siding have to be matched, we go and get the material — that trip is its own named line on the bill, never a surprise.
Contact us 24/7. Red Deer · Calgary · Edmonton.
